Privacy Policy

Maildep, Ltd Privacy Policy

Maildep, Ltd is committed to protecting your privacy and ensuring transparency in how we handle your personal data. This privacy statement outlines our practices to provide clear, easy-to-understand information about the data we collect, why we collect it, and how we use it. This policy applies to all Maildep, Ltd brands, websites, apps, products, services, or technologies (collectively referred to as "Services"). Additional privacy practices for certain Services can be found in the section Details for Specific Products and Services.

Information Collection: Account Level

At the Account Level, we collect and use information necessary to provide and manage our Services, support your account, and enhance your experience with us. Data collection is based on contractual and informed consent, which can be updated at any time.

Basic Account Information

Information Collected: We collect information such as your name, address, phone number, email address, billing details, IP address, and other relevant details during account creation, placing orders, or requesting support.

Legal Requirement: This information is legally and contractually required to provide our Services. For example, we may need to verify your details for payment processing or as mandated by law, particularly for domain registrations or other regulated Services. Retention and use of this data comply with legal and contractual obligations.

How We Use This Information

Emails for Legal Compliance: We may send legally required communications, including notices under ICANN regulations or legal notifications like DMCA Takedown or UDRP notices. These communications are mandatory and cannot be opted out of.

Service and Promotional Communications: We use your information for updates about the Services you’ve purchased, changes to our offerings, or promotional materials. Service-related communications are mandatory, while promotional emails can be managed via your account settings or unsubscribe links.

Legally Required Disclosure

Maildep, Ltd does not share your information without your consent, except as required by law. We comply with legal requests only after thorough documentation review, such as subpoenas, court orders, or domain dispute processes.

Retention and Deletion of Account Information

When your account is terminated, your data is deactivated but retained as needed to resolve disputes, enforce agreements, or comply with legal obligations. Deletion requests will be handled in accordance with GDPR and UK data protection laws.

Information Collection: Site Usage

Maildep, Ltd collects and uses site-related data to improve functionality, provide support, and personalize your experience.

Device Information

We gather details like your IP address and cookie preferences for legal notices, support services, and personalized interactions. Cookie settings can be managed through our cookie preference panel.

Third-Party Services

We use trusted third-party tools for tracking site usage, diagnosing issues, and enhancing your experience. These include:

  • Log Files: For site analytics and troubleshooting.
  • Cookies: To manage session details and preferences. Persistent cookies can be removed via your browser settings.
  • Clear Gifs: Used by third parties to evaluate site content and improve usability.

Testimonials and Public Blogs

Maildep, Ltd may feature customer testimonials with consent. Public blogs are accessible to others, and requests for personal data removal can be directed to [email protected].

Third-Party Websites and Products

Our website may link to third-party services or products. Maildep, Ltd is not responsible for their privacy practices. Please review their privacy policies carefully.

Changes to This Policy

If we update our privacy practices, we will post changes here. For significant updates, we will notify you via email or a site notification before they take effect.

For any questions or requests related to this privacy policy, contact us at [email protected].

Retention and Deletion of Data

When you close your Maildep account, your personal data is marked as "deactivated" but not immediately deleted. We retain this information as necessary to comply with legal obligations, resolve disputes, and enforce agreements. By using our services, you agree to this retention policy.

Device and Usage Information

We collect data such as IP addresses and cookies from your devices to provide support, personalized experiences, and comply with legal requirements. Cookies help manage sessions and preferences, while third-party tools assist with analytics and improving our website. You can manage your cookie preferences via our cookie policy.

Information Sharing

Maildep shares non-identifiable data with partners for analytics and advertising. Personal data is only shared with third parties when required by law, with your consent, or for service delivery. In cases of business ownership changes, data may be transferred to the new owner.

Data Protection and Security

Maildep uses robust security measures, including SSL encryption, to protect your information. While no system is completely secure, we are committed to safeguarding your data.

International Data Transfers

By using Maildep services, you consent to the transfer and processing of your data in the UK and other countries where we operate, which may have different privacy protections.

Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect or use their personal data without legal consent.

Legal Compliance

We cooperate with legal and regulatory authorities and may share data as required by law to protect rights, safety, or prevent illegal activities.

Updates to the Policy

This Privacy Policy may change periodically. Material updates will be communicated appropriately.

For more details, including GDPR and CCPA compliance or specific terms, please contact [email protected] or review our full privacy policy on the Maildep website.